Terms & Privacy
Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to Sleepover, and Sleepover Inc and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Sleepover Inc include https://www.visitsleepover.com/ and Sleepover. The Sleepover application is a Travel and Accommodation application. By using the Sleepover application, you consent to the data practices described in this statement.
Collection of your Personal Information
Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Services if that information is necessary to provide you with them or if we are legally required to collect it. We may collect Personal Information about you directly from you and from third parties, as well as automatically through your use of our Services.
Background checks
If you book an Accommodation in the United States, we may engage with a vendor to conduct a background check for use in our trust and safety, fraud prevention and risk assessment efforts, and/or to comply with landlord requirements. We may receive your name, date of birth, address and the results of the background check. Our vendor will use U.S. county, state and federal criminal databases and reports from U.S. credit agencies to run the checks.
How We Use Your Personal Information
We use your Personal Information for the following purposes:
To operate, provide, and maintain our Services, to communicate with you about our Services, to respond to your inquiries, to fulfill our contract with you, to complete your transactions, and for other customer service purposes.
If you are based in the United States, we may run a criminal background check on behalf of landlords or property managers who require it for Accommodations in the United States, to the extent permitted under applicable law.
Sharing Information with Third Parties
Sleepover does not share personal or confidential information of guests.
Sleepover may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Sleepover, and they are required to maintain the confidentiality of your information.
Sleepover may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Sleepover or the site; (b) protect and defend the rights or property of Sleepover; and/or (c) act under exigent circumstances to protect the personal safety of users of Sleepover, or the public.
Cancellation Policy
The traveler will not get a refund if they cancel their booking at any time after it is accepted.
A 30 day notice is required to cancel for all invoiced stays.
Landlords and property managers.
We may share reports with landlords and property managers regarding the use of their properties. Additionally, we may share guest names, email addresses and dates of stay at their properties for security purposes (e.g., to keep out individuals who are not guests). For long term rentals, we may share guests’ name, email address and phone number. If permitted by applicable law, we may also share pass/fail results of background checks that we carry out on their guests based in the United States.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
•Delete your personal information from our records; and
•Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
•Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
•Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
•Debug to identify and repair errors that impair existing intended functionality;
•Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
•Comply with the California Electronic Communications Privacy Act;
•Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
•Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
•Comply with an existing legal obligation; or
•Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
E-mail Communications
From time to time, Sleepover may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Sleepover, you may opt out of such communications by Unsubscribe.
Changes to this Statement
Sleepover reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Sleepover welcomes your questions or comments regarding this Statement of Privacy. If you believe that Sleepover has not adhered to this Statement, please contact Sleepover at:
Sleepover Inc
8 The Green
Dover, Delaware 19901
Email Address:
express@visitsleepover.com
Telephone number:
4176311751
